Warranty

Our Warranty Policies

At Home Pro Gym, we stand behind the quality and durability of our equipment. That's why we're proud to offer a lifetime warranty on select products. This warranty ensures that our customers can continue their fitness journey without interruption, knowing that their equipment is protected against any defects.

We strive to provide the best possible customer experience, and our lifetime warranty is just one of the ways in which we stand behind our products and our customers.

HPG’s 90-Day Fitness Freedom Guarantee

Every stackable resistance band set comes with our 90-day quality guarantee. We will replace any piece of the set that breaks during the first 90 days after delivery completely free of charge. This is subject to the discretion of our customer care team and does not apply to situations whereby there has been intentional misuse or other factors deemed relevant by our team.

HPG’s Fit For Life Warranty

After 90 days, our stackable resistance band set comes with a lifetime replacement warranty on the components of the set, where you get the replacement free and only pay a small shipping fee depending on where in the world you are. This warranty applies only to the original set and the original components, any additional replacements will be subject to standard pricing and shipping costs.

FAQs

  • What is covered under warranty?

    Only the HPG stackable resistance band set and add-on bands are covered under the warranty. Unfortunately, this warranty does not include Resistance Band Bar and other accessories sold by HomePro Gym.

  • What do I do if I have an issue 90 days after delivery?

    Please feel free to reach out and fill out the form below with all the relevant details

  • What do I do if the resistance bands give me issues after the 90 days window?

    Please feel free to reach out and fill out the form below with all the relevant details

  • If I accidentally end up damaging the resistance band, will the damages be covered under warranty?

    Both our warranties - 90 days replacement and lifetime warranty are not applicable if

    • The product/s are damaged due to misuse
    • The bands are used with third-party products.